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Job Description
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Plumbing Manager Located in Lehigh Acres, FL
Lead and scale residential plumbing operations by driving technician performance, service quality, revenue growth, and team development while ensuring a best-in-class customer experience. Key Responsibilities:
Manage day-to-day plumbing operations, including scheduling, dispatch coordination, and job execution
Lead, coach, and hold accountable a team of technicians to hit revenue, conversion, and quality targets
Monitor KPIs (average ticket, close rate, callbacks, efficiency) and implement performance improvements
Partner with recruiting to hire, onboard, and retain high-performing plumbers
Ensure compliance with safety standards, codes, and company procedures
Resolve escalated customer issues and protect brand reputation
Drive upsell/cross-sell opportunities and ensure proper pricing and job documentation
Collaborate with leadership on budgeting, forecasting, and growth strategy
Maintain inventory, tools, and fleet readiness
Compensation & Benefits:
Competitive base salary + performance bonus
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Requirements Qualifications:
5+ years of residential plumbing experience with 2+ years in a leadership role
Strong understanding of service KPIs and performance management
Proven ability to lead teams, drive accountability, and improve results
Customer-first mindset with strong problem-solving skills
Experience with field service software (Service Titan or similar preferred)
Valid driver’s license
Compensation: $80,000.00 per year
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
Key Responsibilities & Requirements
Benefits
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